Commercial Systems & Revenue Operations
Design and launch of a centralized hospitality call center connecting sales workflows, telephony, reporting and operational coordination.
Scope
Design and launch of a centralized hospitality call center connecting sales workflows, telephony, reporting and operational coordination.
Value delivered
Generated approximately €18M revenue in year one and scaled to €25M in year two through infrastructure, systems integration and workflow planning.
Technologies
Hospitality systems, infrastructure, Microsoft 365, network, cybersecurity, reporting and operational platforms.